Payment & Fulfillment.
Policy

Last updated: 26 November 2025

1. Payment Methods

Accepted options:

  • PayPal – quick & secure
  • Bank Transfer – SEPA or international
  • Crypto Transfer – BTC, ETH, USDT on request

All transactions are processed in Euros (€). Currency-conversion or international fees are borne by the customer. You will receive an email confirmation immediately after successful processing.

2. Deadlines & Fees

Subscription billing: monthly or weekly, automatically on the selected date.

Processing fee: €15 flat per deposit into any investment portfolio.

Late payments: access is suspended after 48 h; late fee €5/day. Repeated delays may lead to contract termination.

3. Installment Financing (Mentoring Program)

24 months – 5.0 % p.a. – €219.79/month – Total €5,275
36 months – 6.0 % p.a. – €152.76/month – Total €5,499
48 months – 7.5 % p.a. – €117.11/month – Total €5,621
60 months – 9.0 % p.a. – €100.60/month – Total €6,036
72 months – 11.0 % p.a. – €89.17/month – Total €6,421
100 months – 13.5 % p.a. – €70.64/month – Total €7,064

Advance payments are non-refundable once services have commenced.

4. Service Provision

Access is granted within 24 h after the first payment. Subscription services renew automatically; cancellation requires 14 days’ written notice before the next billing cycle.

For the Mentoring Program, services may start before payment if a signed contract is in place. We reserve the right to suspend access if payment is overdue.

5. Access & Delivery

You receive secure, personalised access via:

  • unique email links
  • client portal login
  • WhatsApp for real-time support

Credentials must be verified within 48 h to avoid disruptions.

6. Refund & Cancellation

Refunds are only possible for unused services and are reviewed internally. Administrative fees (e.g. the €15 processing fee) are non-refundable.

Cancellation requests must be sent to customerhelp@evytradinggroup.com at least 14 days before the next billing date. Installment obligations remain even after cancellation if services have already begun.

7. Dispute Resolution

Contact customerhelp@evytradinggroup.com for any payment issues – we will respond within 10 business days. unresolved disputes will be referred to arbitration under German law.

8. Updates & Customer Responsibility

We may update this policy at any time; changes are communicated at least 30 days in advance. It is your responsibility to keep payment information accurate and up to date.

Questions?

customerhelp@evytradinggroup.com